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Legal

Privacy Policy

This policy explains how business inquiry information may be collected and used when visitors contact Pentel through this website. The site is intended for professional procurement, distribution, education, retail, and creative department inquiries.

Information We Collect

Inquiry forms may collect name, company, email, phone, country, product interest, annual volume, and message content. This information is used to route the request, prepare a response, and provide documentation or quote support where applicable.

How Information Is Used

Submitted information may be reviewed by sales, category, documentation, or distributor support teams. We use it to respond to RFQs, sample lot requests, compliance documentation questions, and business account discussions.

Data Retention and Choice

Business inquiry data is retained only as needed for commercial follow-up, legal obligations, and internal record keeping. Visitors may request correction or removal of submitted contact details by contacting the business support team.